ElevenLabs - AI Voice Agents. Making Conversational AI Simple
Build and deploy natural voice AI agents with ElevenLabs' Conversational AI platform. Create emotionally intelligent interactions across 32 languages using top LLMs like Gemini and GPT-4.
ElevenLabs is one of the leading text-to-voice platforms that is used by many companies like Kuku FM, Nvidia, Perplexity, Storytel etc.. to build their products. Eleven labs helps you do text to speech, voice chatbots, voice dubbing and a lot more.
Today, ElevenLabs has unveiled their groundbreaking Conversational AI feature. This new release is set to transform how we build and deploy AI agents that can engage in natural, voice-based interactions with emotion and personality.
With Conversational AI, you can create a wide range of interactive applications including outbound sales dialers, scheduling agents, interactive game characters, tutors, customer support agents, and more.
I had previously covered Vapi.ai - a platform to build Voice Agents which offers similar features. Do check that out.
Building AI Voice Agents Made Simple with Eleven Labs
Creating conversational AI agents has traditionally been a complex endeavor requiring substantial resources and technical expertise. ElevenLabs is changing this landscape by offering a comprehensive AI agents platform that handles all the crucial components:
Speech to Text conversion
LLM integrations
Text to Speech synthesis
Turn taking and interruption handling
Dynamic conversation management
This integrated approach allows developers to focus on what matters most: customizing their knowledge base, fine-tuning system prompts, and selecting the perfect voice for their application.
Flexible and Powerful Features
The platform offers remarkable flexibility with features that include:
LLM Freedom: Choose from various leading language models, with the ability to swap models anytime to stay current with the latest advancements. You have models like Gemini 1.5 Flash, Gemini 1.5 Pro, Chat GPT-4o Mini, Chat GPT-4o,Chat GPT-4o Turbo, Claude 3.5 Sonnet, Claude 3 Haiku and also option to add your own Custom LLM.
Enterprise Integration:
Easy to use APIs and SDKs for custom integrations
Native AI integration with Twilio integration for handling inbound and outbound calls
Advanced tool calling capabilities on both server and client side
Dynamic prompting for personalized conversation flows
Conversation Analysis and Insights:
Advanced transcript analysis and evaluation system
Detailed conversation playback functionality
Comprehensive conversation insights and analytics
Real-time performance monitoring and evaluation
Multilingual and Production-Ready
What sets ElevenLabs' Conversational AI apart is its production-ready infrastructure:
Support for 32 different languages, including advanced support for Indian languages like Hindi, Telugu and Tamil
Enterprise-grade security for user data protection
Quick deployment options:
Simple website integration with copy-paste functionality
Comprehensive SDK for custom applications, services, and even video games
If you have missed reading few of my previous posts, please check them out here:
Configuring Your AI Agent
You can now go live with your own AI voice agent with production-ready performance in 5 days rather than months. You can test the application in few minutes.
ElevenLabs provides an intuitive interface for configuring your AI agent with several key components:
Voice Configuration
Select from ElevenLabs' voice library (e.g., "Matilda")
TTS output format options:
PCM 16000 Hz (default)
Support for various audio formats
Pronunciation Dictionaries:
Upload
.pls
,.txt
, or.xml
files (max 1.6 MB)Phoneme function works with Turbo v2 model
Alias function compatible with all models
Knowledge Base
Add domain-specific information for improved accuracy
Multiple input options:
File upload (pdf, txt, docx, html, epub)
URL integration
Direct text input
Maximum file size: 21 MB
Example: Math tutor using geeksforgeeks.org for formulas
Tools Integration
Two types of tools available:
Webhook
Extract specific information from calls
Send data to your server
Configurable with:
Custom name
Description
Method (GET/POST)
URL endpoint
Client Tools
Direct integration with client applications
Agent Persona Configuration
Language selection (e.g., English with Turbo v2)
Customizable first message
Example: "Hi, I'm Matilda. What shall we cover today?"
System prompt configuration
Define agent personality and context
Set response parameters (e.g., 3-7 sentences)
Special formatting instructions (e.g., mathematical expressions)
Security and Advanced Features
Secure secrets management for tools
Public/Private visibility options
Unique agent ID generation
Testing interface for agent validation
This comprehensive configuration system allows you to create highly specialized AI agents for various use cases, from educational tutoring to customer service applications.
Getting Started
Developers can begin building their conversational agents in minutes:
Select or create a voice from ElevenLabs' high-quality library
Choose your preferred LLM
Upload your knowledge base
Define your agent's goals and personality
Deploy and scale with ease
For more detailed information and documentation, visit:
Overview Guide: https://elevenlabs.io/docs/conversational
API Documentation: https://elevenlabs.io/docs
With ElevenLabs' Conversational AI, you can now build and deploy sophisticated speaking AI agents in days rather than months, opening up new possibilities for natural human-AI interaction across various applications and industries.
Check out their video that summarizes about Conversational AI: